Ellie Mae Document Management Issue Resolved

August 26th, 2021 Update:

Ellie Mae’s Encompass Document Management issue has been resolved.

Please contact your Account Manager or Account Executive for questions and to review documents for your loan.

August 25th, 2021 Update:

Ellie Mae, Encompass LOS systems, is experiencing a global document management issue that could affect document uploads from the TPO Connect portals and Broker Lounge. 

If you get an error, please try again as Ellie Mae is experiencing inconsistencies and errors. 

Please communicate with your Account Manager to make sure all documents have been received at this time.